YWellness 24/7

YWELLNESS 24/7, our new virtual wellness platform, is provided exclusively to our members, providing access to on-demand group exercise, sports and play programs. The program also includes 1000s of on-demand classes from instructors nation-wide including classes in training, mindfulness, nutrition, stress management, and more.

ALREADY REGISTERED? ACCESS YWELLNESS 24/7

  • If you’ve already received your email from the Y and have setup your YWELLNESS 24/7 account, re-visit your account to browse and take classes HERE.

NEW TO YWELLNESS 24/7? CREATE YOUR LOGIN

  • First time users CLICK HERE to create your own YWELLNESS 24/7 login. You will only need to do this once. Please Note: The data entry field asking for your “YMCA Keycode” is in reference to the barcode number on your scan card but IS NOT a required field. (This link is for members of the Meadville Family YMCA; those creating an account without membership will be removed on a weekly basis.)

MY SCREEN IS UNCLEAR. THE CONECTION SEEMS FUZZY.

  • Click the blue NETWORK button on the bottom left of your screen to determine if your connection is strong or if there are network issues on your end.
  • If your connection looks good, please email Sean Amicucci at [email protected] to report this issue.

I CANNOT HEAR AUDIO FOR MY CLASS USING MY PHONE.

  • Click the new RESET AUDIO button to re-sync the audio on your device. This should correct the issue but if you continue to have issues please email Sean Amicucci at [email protected] to report this issue.

I’M USING MY PHONE AND MY SCREEN IS BLANK.

  • This could be due to your browser settings. Adjust the settings on your phone to allow Safari (iPhone) or your current browser access to camera and microphone.

I CAN’T EDIT MY PROFILE.

  • This issue is being worked on and is coming soon.

I OPTED IN BUT I DIDN’T RECEIVE A LOGIN.

  • First time users CLICK HERE to create your own YWELLNESS 24/7 login. You will only need to this once. (This link is for members of the Meadville Family YMCA; those creating an account without membership will be removed on a weekly basis.)

  • If you continue to have difficulty logging in, please contact [email protected].

I HAD A LOGIN TO THE VIRTUAL WELLNESS PLATFORM BEFORE BUT NOW IT’S NOT WORKING.

WHY CAN’T IS SEE MYSELF WHEN I CLICK THE CAMERA? WHY CAN’T I INVITE FRIENDS?

  • We see those features too! Those features are currently in development and are not currently working. But they are coming soon!

HOW MUCH DOES THE NEW VIRTUAL WELLNESS PLATFORM COST?

  • YWELLNESS 24/7 is INCLUDED with Meadville Family YMCA adult and family membership categories.

I AM HAVING TROUBLE NAVIGATING THE PLATFORM?

  • Please contact [email protected] to ask questions about platform navigation. For Y specific questions, like programming suggestions, contact Sean Amicucci, our Membership and Marketing Director with questions at [email protected].

CAN I ACCESS LIVE CLASSES FROM Y INSTRUCTORS AND INSTRUCTORS OF OTHER ORGANIZATIONS?

  • Yes. Please enjoy YMCA on-demand classes as well as 1000s of on-demand classes from instructors nationwide.

I DO NOT SEE MY FAVORITE INSTRUCTOR ON THE VIRTUAL PLATFORM, HOW COME?

  • We are currently discussing the possibility of adding instructors and classes specific to the Meadville Family YMCA. Please stay tuned for more updates!

HOW OFTEN WILL THE CLASS LIBRARY BE UPDATED?

  • The YMCA on-demand library will be updated with 60+ classes each Friday. You can take classes with instructors from across the globe whenever you access the platform.

CAN I SEE THE VIRTUAL PLATFORM ON MY TELEVISION?

  • There are a few ways to connect to your TV from a mobile device. You can use a wired connection (more information here). Or depending on your device, you can also stream classes directly to a smart TV.
    • Apple iOS devices can cast to Chromecast enabled devices and have the ability to use Apple’s native Screen Mirror feature.
    • Android app versions higher than 4.3.6 are able to cast to the following: Roku, Fire TV Stick, Chromecast
  • Due to the variety of devices and operating systems we recommend consulting the help documents or website associated with your specific mobile device and/or smart TV.

I HAVE A SILVERSNEAKERS® MEMBERSHIP, HOW DO I ACCESS THE VIRTUAL PLATFORM?

  • Yes! When you create your account there is a special drop down field asking if you participate through an insurance provider. (Example: Silver Sneakers, Silver and Fit, Health Partners, Keystone, Tivity, Renew Active, etc.) Simply select “Yes” if you have SilverSneakers®.